Question 1 — Government Policy & Regulation (22 marks)
Learning Aims C1, C2 — Taxation, Benefits, Consumer Protection
Part (a): Identify 3 forms of taxation (3 marks)
1 mark per correct form. Examples: Income tax, VAT, corporation tax, council tax, capital gains tax, inheritance tax
Part (b): Explain 2 government benefits (6 marks)
L1 (1-2m): Simple statement
L2 (3-4m): Explains one benefit
L3 (5-6m): Explains both with context
Benefit 1: Unemployment benefit (JSA/UC) — Provides income support for people out of work, enabling them to cover essential expenses (rent, food) while seeking employment. (3 marks)
Benefit 2: Universal Credit/Income Support — Supports families and individuals with low income, childcare costs, or disability, reducing financial hardship. (3 marks)
Part (c): Discuss FCA impact on operations (8 marks)
L2 (4-6m): Identifies impacts with limited discussion
L3 (7-8m): Balanced discussion of compliance, costs, and consumer protection benefits
FCA Impacts on Meridian Bank:
- Compliance costs: Extensive record-keeping, annual fees, staff training required (negative impact)
- Product design: Must design products in customers' interests; cannot target vulnerable persons unfairly
- Competitive advantage: Regulation builds consumer trust and brand reputation (positive)
- Risk management: Mandatory risk controls and capital reserves reduce insolvency risk
Conclusion: Regulation imposes costs but ensures stability and consumer protection.
Part (d): Evaluate FSCS and FOS effectiveness (5 marks)
L2 (2-3m): Basic evaluation
L3 (4-5m): Balanced assessment of strengths and limitations
FSCS: Protects up to £85,000 per depositor/institution, giving security against bank failure. However, limits may not cover large deposits.
FOS: Independent complaints handler, free service for consumers, awards compensation. But process can be slow.
Overall effectiveness: Both provide essential consumer protection, though gaps exist for large deposits or complex disputes.
Question 1 Total: 22 marks